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LAZADA PHILIPPINES - The fastest growing online shopping site in the country.


About Us

Lazada is the Philippines’ number one online shopping site. Lazada offers a wide array of products and provides convenient online shopping experience with its nationwide shipping, warranties, 30-day returns policy, and easy payment options. Consumers can shop anytime and anywhere for books, electronics, phones & accessories, computers, home & living, hardware, home appliances, toys, kids & babies, travel and luggage, beauty, jewelry & watches, fashion, and sports.


Also present in Indonesia, Thailand, Vietnam, and Malaysia, Lazada is owned by Rocket Internet (http://www.rocket-internet.de), the largest, fastest and most successful international online venture builder. Rocket Internet has been building online companies since 1999 and has created over 100 market- leading companies in over 40 countries. Headquartered in Berlin with 25 international offices in all 5 continents, Rocket Internet has more than 75 active independent portfolio companies including Lamido, EasyTaxi, Carmudi, Lamudi, PricePanda, FoodPanda and more, many of them in multiple markets. Globally, Rocket Internet has over 25,000 employees under their portfolio.


How To Shop at Lazada

It’s simple to shop at Lazada Philippines


1. Select your products at Lazada.com.ph.

2. Register with us and pick a payment option.

3. Have your products delivered quickly and safely.



Safe and Secure Shopping

After making your selection, check out and pick a payment method – PayPal, credit card (installments available), and cash on delivery. After a successful transaction, you will get an order status and tracking number that lets you keep track of your order until it is delivered to you.


Safe and Secure Delivery

Your orders take utmost priority and will be delivered between 3-5 working days for Metro Manila and 5-10 working days for provincial orders. Should you have any questions on your order, please contact our customer service representatives between 8am to 9pm (Monday to Friday) or between 9am to 6pm (Saturday, Sunday, and holiday) at the contact page or (02) 795 8900 and we shall gladly assist you.


Returns

If your product is damaged or incomplete upon delivery, please contact LAZADA’S customer service representatives (contact page or (02) 795 8900) WITHIN 24 hours of delivery to initiate the return. You have 30 (thirty) days from day of delivery to return your order with a completed Return Form. The cost of return will be refunded after your return has been processed.


Comprehensive and Personal Service

Our customers can contact us between 8am to 9pm (Monday to Friday) or between 9am to 6pm (Saturday, Sunday, and Holiday) at contact page or (02) 795 8900 to check the status of your order, ask any question about Lazada or give feedback on your shopping experience.


Lazada part of Online Revolution

Lazada Philippines is a participant of the Online Revolution e-commerce event, a Southeast Asian month-long online sale event similar to Black Friday and Cyber Monday, aiming to support the evolution of the Asian online culture thanks to fast-growing ventures and adapting consumers. In the Philippines, our partner ventures include Zalora: The country’s leading online fashion store, Lamido: The online marketplace for buyers to meet sellers, Carmudi: The online car dealership, Lamudi: The online real-estate listing, and Easy Taxi: Your Taxi is 1 Click Away.

About Us