ALPAKA Flow Totepack - Backpack Tote Bag for Men Women Convertible Shoulder Bag Hand Carry Travel Work Everyday Bag

Key Features：Comfortable retractable woven shoulder strapsShoulder strap loop for carabiners (HUB Accessories sold separately)Front compartment with 2 sleeves and 1 zipper pocketMOD key tether in the front compartmentYKK AquaGuard zipper with paracord zipper pull on the front compartmentTop pocket with magnetic opening1 expandable external water bottle pocket with zipper (fits bottles up to 10cm in diameter)Wide-opening main compartment for easy access16” laptop sleeve (Pro)11” tablet sleeveInternal mesh zipper pocket1 internal water bottle pocketYKK standard zippers with paracord zipper pulls on the main compartmentLuggage pass-throughDimensions：Height: 43cm (16.9”)Width: 41cm (16.1”)Depth: 10.5cm (4.1”)Weight: 1.05kg (2.32lbs)Volume: 14LHand strap height: 24cm (9.5”)Warranty Service:Q1：What does the lifetime warranty include?A：Our lifetime supplier warranty only covers manufacturing defects from normal daily use, such as broken zippers, loose stitching, detached hardware, structural cracks and broken functional accessories. Man-made damage is not included.Q2：How long is the warranty period exactly?A：It is a permanent lifetime warranty, starting from the day your order is marked delivered on.Q3：Do I need to register my bag to activate the warranty?A：No registration is required. Please keep your order record, and we can verify your order directly when you apply for after-sales service.Q4：Where can I apply for warranty service?A：Please contact us only through chat with your order number and clear photos or videos of the defective part. We do not accept after-sales via other social apps or offline channels.