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  • I made a purchase worth ₱ 5,000 using my Lazada E-Wallet account ₱ 2,000 from Top/Up Deposited amount), ₱2,000 from Refunds and ₱ 1,000 from Rebates. How will it be refunded?

I made a purchase worth ₱ 5,000 using my Lazada E-Wallet account ₱ 2,000 from Top/Up Deposited amount), ₱2,000 from Refunds and ₱ 1,000 from Rebates. How will it be refunded?

After return or cancellation is processed, any balance used from Deposited and Refunds amount via Lazada E-Wallet will automatically go to the Refund balance in your E-Wallet account and any Rebates used will be credited back as Rebates with the original expiration date reflected.  In this case, after the refund the balance will reflect as:

  • Refunds: + ₱ 4,000 (₱ 2,000 from Top Up/Deposited + ₱ 2,000 from Refunds) 
  • Rebates: + ₱ 1,000

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