Contact Us

How may we help you?

For answers on frequently asked questions, please visit our Quick Tips page at www.lazada.com.ph/quicktips/

For product inquiries, please visit www.lazada.com.ph
You can ask product-specific question directly from the sellers.

For order status inquiry, visit www.lazada.com.ph/orderstatus/
Please have your order number ready.
You can find this and other order details in the confirmation we sent to your registered email address.

To be able to cancel and return ordered items, please log-in with your account, click here.

You may also chat with us by clicking the button below. Our customer care officers will be very glad to assist you.



We are available daily, from 6:00 AM to 12:00 AM, except holidays.


Still need help? Click here.