After expiry of the 7 days Lazada Buyer Protection Guarantee or 14 days 100% Satisfaction Guarantee, your defective item can not be replaced/repaired at Lazada anymore, it can only be returned/repaired to the 3rd Party Merchant where your item was purchased. To obtain the contact details and address of the merchant, please check our product page or call our Customer Service Hotline for more information. Note that the warranty does not cover normal wear and tear, excessive abuse or misuse or any instructions provided by the manufacturer or merchant that was not followed by the user that may cause the warranty to be voided.
The St. Ives Purifying Sea Salt Body Wash is an excellent product. After only a few days use, I can feel its exfoliating properties have made my skin smoother. My only reservation is the floral scent which is at odds with its kelp and sea minerals content. Still, I am delighted with it and will continue to use it.Thank you, Lazada.