After expiry of the 7 days Lazada Buyer Protection Guarantee or 14 days 100% Satisfaction Guarantee, your defective item can not be replaced/repaired at Lazada anymore, it can only be returned/repaired to the 3rd Party Merchant where your item was purchased. To obtain the contact details and address of the merchant, please check our product page or call our Customer Service Hotline for more information. Note that the warranty does not cover normal wear and tear, excessive abuse or misuse or any instructions provided by the manufacturer or merchant that was not followed by the user that may cause the warranty to be voided.
Amp Up Your Techie Side
To fully enjoy the features of this device, you can add up some
really cool earphones. Also, to prevent it from draining out while
on the road, gear yourself with a trusty power bank as well -- all
available here at Lazada.
San Juan City（Mi Exclusive Center）
Address：2nd Floor, One Kennedy Place ,Club Filipino Drive
,Greenhill, San Juan
Hours of Operation: Mondays to Saturdays, 10AM to 7PM
Service Center Phone Number : +63 2 5315993 / +63 923 658 6706
Makati City（Aikontech Head Office）
Address：8/Floor Don Pablo Building, 114 Amorsolo St., Legaspi
Village, Makati City
Hours of Operation: Monday to Friday 9 a.m. to 6 p.m.
Service Center Phone Number : +63 2 8942858
Quezon City（Aikontech Service Center）
Address：UGF Ali Mall, Araneta Center, P.Tuazon St., Cubao, Quezon
Hours of Operation: Sunday to Thursday 10 a.m. to 9 p.m.; Friday to
Saturday 10 a.m. to 10 p.m.
Service Center Phone Number : +63 2 4397100
Service Center Phone Number : +63 923 7207791
Makati City（WSI Technical Center）
Address：G/F WSI Technical Corporate Center, 1005 Metropolitan
Avenue, Kakarong St., Makati City
Hours of Operation: Monday to Friday 8 a.m. to 5 p.m.
Service Center Phone Number : +63 923 7033872
Lipa City（WSI Phonecare）
Address：2/Level Robinsons Place Lipa JP Laurel, Nat'l Highway,
Mataas na Lupa, Lipa City, Batangas
Hours of Operation: Monday to Sunday 10 a.m. to 8 p.m.
Service Center Phone Number : +63 43 4551892
Cebu City（WSI Phonecare）
Address：G/F Infonet Building, 345 M.J. Cuenco Avenue, Mabolo, Cebu
Hours of Operation: Monday to Friday 8:30 a.m. to 5:30 p.m.;
Saturday 8:30 a.m. to 12 a.m.
Service Center Phone Number : +63 32 4126991
Davao City（WSI Phonecare）
Address：Unit 11 Plug Holdings Inc, 141 R. Castillo St., Agdao,
Hours of Operation: Monday to Saturday 9 a.m. to 6 p.m.
Service Center Phone Number : +63 82 3006971
Zamboanga City （Aikontech Corporation）
Address：3/F Mindpro Mall, La Purisima St., Zamboanga City
Hours of Operation: Monday to Sunday 8 a.m. to 7 p.m.
Service Center Phone Number : +63 62 9917113
we are happy on the device. only downside is wifi last 6 months and the WSI service center hoard my device till now half a year saying waiting for the parts. warranty for this is absolutely worse since! now my warranty is expired and still havent got the item
Mi Pad is AWESOME!
I purchased this product upon recommendations by various gadget sites and I was absolutely right with my decision. As I student on a tight budget, this is a great value for the money. The screen is awesome which makes reading electronic books a great experience. Browsing the web is also quite fast. The camera is excellent. Gaming graphics is also awesome! To fully enjoy the features of Mi Pad, you have to update to MIUI 7 which tremendously increased its appeal. Overall, I am very much satisfied with this product. I want also to thank the customer representatives of Lazada for being so nice and helpful.
The device I got is running MIUI 6, the UI is very laggy. Scrolling stutters a lot & multitasking is horrible. So I thought MIUI 7 should solved these problems, so I upgraded. Well, nothing changed. Upon checking MI forums, I found that others are having the same problems EVER SINCE THE DEVICE WAS RELEASED! I'm not sure what these other reviewers , but Mi Pad is horrible! I've learned my lesson, never buy something without doing EXTENSIVE research.
"Graphics great, speed great, battery good, screen is good, video and music great, apps compatibility no issue, RAM medyo kulang kapag more than 2 power hungry apps ang sabay tumatakbo. Not for multi highend apps na sabay sabay pero kaya nya patakbuhin kahit anong apps. For product support, thumps up for regular update for bug fixing. Ergonomics-wise, it's great and comfy."
Thanks Lazada for bringing us Xiaomi products in the Philippines because they only have a very limited market of authorized resellers.